Job Opening
POSITION:
Office Automation Specialist
DEPARTMENT: TechExperts
STATUS:
Exempt
Overview:
The position of Office Automation Specialist (OA Specialist) is
an entry level position and is a key step for advancement within the
organization. This position is responsible for daily onsite support
with KeyTech's most important customers.
Basic responsibilities include:
- Provides PC, laptop, & printer hardware support.
- Troubleshoots and supports hand-held devices and their
connectivity (i.e., Blackberry, Treo, Windows Mobile Pocket PC's/cellular
phones).
- Provides installation and desktop support for desktop
operating systems (Microsoft XP, Windows VISTA) and Office
Productivity Suites (MS Office).
- Provides desktop support for email client software (MS
Outlook, Novell Groupwise, Lotus Notes Client).
- Installs and supports standard desktop Commercial Off the
Shelf (COTS) applications.
Qualifications / Experience:
- One to two year of IT experience.
- A solid understanding of relevant technologies, solutions,
troubleshooting, & support.
Recommended Certifications:
KeyTech recommends and strongly encourages
employees to maintain industry certifications. The employee
filling the OA Specialist position at KeyTech should have (or will
be required to obtain) the following certifications:
A+;
MCDST
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