Client Success Stories

KeyTech dramatically reduces downtime for thousands of Community Anti-Drug Coalitions of America members

Community Anti-Drug Coalitions of America
Alexandria, VA
www.cadca.org

The mission of the Community Anti-Drug Coalitions of America (CADCA) is to build and strengthen the capacity of community coalitions to create safe, healthy and drug-free communities. The organization supports more than 5,000 members with technical assistance and training, public policy, media strategies and marketing programs, conferences and special events.

Before partnering with KeyTech, CADCA was plagued by network reliability issues, frequent downtime, platform instability and inconsistent support. CADCA chose KeyTech’s NetCheck service, engaging a hands-on KeyTech engineer on a monthly basis to review their IT operational procedures and provide practical technical assistance related to the mission of their association. CADCA also chose KeyTech’s NetSupport service to provide on-call support and emergency service. CADCA went from frequent outages to system stability in just a few short months with KeyTech's help. 

When the need arose for a full-time IT employee, CADCA used KeyTech’s TechExperts Service . KeyTech provided them with a customized job description, located and screened candidates, and hired the right employee in less than 10 days. By partnering with KeyTech, CADCA is able to better focus on providing services to community coalitions across the country fighting alcohol and drug abuse.

KeyTech Services Solution:
	NetAssurance

Contact Us Today! to see how KeyTech Services can help your business.